Carnes Company
By

Who To Contact

Customer Service/Literature: 7:30 - 11:45 a.m., 12:15 - 4:00 p.m. (Central Time) Monday thru Friday
Inside Sales: 8:00 - 11:45 a.m., 12:15 - 4:30 p.m. (Central Time) Monday thru Friday

Phone: 608-845-6411  •  Sales/Marketing Fax: 608-848-9028

General email: info@airspecialties.com

PRODUCT APPLICATION, SPECIALS, ETC Primary Contact(s) Alternate(s)
Registers, Grilles & Diffusers Mark Jones Deb Wealti
Terminal Units Mark Jones Deb Wealti
Fan & Ventilators Mark Jones Deb Wealti
Louvers & Penthouses Mark Jones Deb Wealti
Humidifiers Mark Jones Deb Wealti
Energy Recovery Mark Jones Deb Wealti
TECHNICAL QUESTIONS Primary Contact(s) Alternate(s)
Ventilators & Energy Recovery Mark Jones Deb Wealti
Humidifiers, Registers, Grilles & Diffusers Mark Jones Deb Wealti
Terminal Units Mark Jones Deb Wealti
PARTS Primary Contact(s) Alternate(s)
All Product Parts Deb Wealti Mark Jones
INFORMATION SYSTEMS COMPUTER SUPPORT Primary Contact(s) Alternate(s)
Carnes Complete Tyson Patterson
CUSTOMER SERVICE/ORDER INFORMATION/CHANGES Primary Contact(s) Alternate(s)
Order Status, Expedite Delivery (All Orders) Deb Wealti
48-Hour/Quick Ship/Emergency Orders (All Orders) Deb Wealti
Shipping Dates / Transportation (All Orders) Deb Wealti
Return Authorizations Deb Wealti
FIELD SERVICE Primary Contact(s) Alternate(s)
Equipment problems, warranty requests Deb Wealti Product Line Primary Contact
CREDIT Primary Contact(s) Alternate(s)
Customer Collection Problems Mark Koch
Credit Approval Mark Koch
Commissions (Checks or Statements) Mark Koch
Credit References Mark Koch
Lien Waivers Mark Koch
Address/Name Changes Mark Koch
SALES PUBLICATIONS Primary Contact(s) Alternate(s)
Literature Product Line Primary Contact Product Line Primary Contact
SALES & TERRITORY PROCEDURES/POLICY Primary Contact(s) Alternate(s)
Air Distribution/ Air Conditioning Mark Jones
Air Movement/ Air Control Mark Jones
TARGETED JOB PRICING Primary Contact(s) Alternate(s)
All Product Requests - SEND FOR TJQ'S BY USING REP SYSTEM SOFTWARE Mark Jones Product Line Primary Contact